Clear, honest answers from the professionals who live and work right here in Southwestern Ontario. Whether you’re a homeowner, farmer, or business owner—we’ve got you covered.
These FAQs apply to all our customers across residential, commercial, and agricultural projects.
We cover a 100-kilometre radius from London, Ontario—including St. Thomas, Woodstock, Clinton, Port Stanley, Grand Bend, Sarnia, and more.
Yes. Every project starts with a no-obligation consultation and a clear, honest quote.
Just call 519-298-1808, email us at info@truenorthohd.ca, or fill out our online form. We usually respond within one business day.
We install high-quality doors from Upwardor, Clopay, Amarr, Haas, Steel-Craft, and Oxford Carriage Door—all trusted for performance in Canadian climates.
Yes. If your door is stuck, broken, or won’t close, call us for fast and safe emergency support.
Professionalism, punctuality, and pride in our work. We assess, explain, and repair with care—no pressure, no surprises.
Once a year is ideal to keep everything running safely, especially ahead of winter.
Residential garage doors designed for comfort, security, and curb appeal.
We offer insulated steel, carriage house, flush panel, and full-view aluminum doors with plenty of customization options.
Yes! We install LiftMaster® openers with myQ® tech, cameras, timers, and more—giving you control from anywhere.
Absolutely. Choose your panel style, colour, windows, and decorative hardware to complement your home perfectly.
We recommend Upwardor Kanata Series and Clopay Intellicore® doors, both offering excellent insulation and weather resistance.
Most installations are done in one day. We’ll confirm timing during your free quote visit.
If your door won’t open, lifts unevenly, or you heard a loud snap—it’s likely a broken spring. Don’t force it—call us right away.
Yes. Belt-driven LiftMaster® openers are whisper-quiet—great for garages attached to living spaces.
Often, yes! If the model’s still available, we can swap out the damaged panel and save the rest.
We check springs, rollers, and tracks, test balance and safety systems, lubricate moving parts, and inspect for wear or damage.
Durable overhead door systems and dock solutions for busy commercial and industrial facilities.
Sectional steel, rolling steel, fire-rated, rubber, and full-view aluminum—built to handle daily demands in tough environments.
Yes. We offer heavy-duty LiftMaster® commercial openers with wall stations, access control, and myQ® integration.
We supply dock levelers, bumpers, seals, shelters, and accessories for safe, efficient loading operations.
Absolutely. Our commercial maintenance programs are built to minimize downtime and avoid costly emergency repairs.
Many of our doors, like the Upwardor Thermalex® Series, are designed with insulation and thermal breaks to improve energy performance.
Overhead door solutions made to perform on the farm, in the barn, and everywhere in between.
Yes—we install and service doors for barns, drive sheds, workshops, and more.
Absolutely. We custom-fit doors and hardware for aging or non-standard structures.
Large-format, wind-resistant insulated doors with heavy-duty stainless hardware—manual or powered depending on your needs.
